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Shipping Costs To The US
| Shipping Options | Cost |
|---|---|
| Standard FREE Shipping (7-14 Business Days) | FREE |
Order Processing
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We lovingly get your orders ready within 2-3 business days, and we take a breather on weekends and holidays.
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Once your order is successfully placed, you'll find a confirmation email with all the details in your inbox. If you can't find it, it might have slipped into your spam folder. Don't hesitate to get in touch with us if you need another confirmation.
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If you spot anything that needs adjusting in your order, don't worry! Drop us a line straight away at info@chirotcm.com. Just remember, once your package is on its way, we're unable to make any changes.
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Please take a moment to double-check the shipping address you've given us. We want your order to find its way to you without a hitch!
Please note: Sometimes, our shipping partners might experience delays that are out of our control. We truly appreciate your understanding and patience in such situations.
*packages may be charged import duties and/or customs fees; these fees are determined by customs officials and are not included in the shipping cost. Customers are responsible for any applicable charges.
INTERNATIONAL SHIPPING
Order Processing
-
We lovingly get your orders ready within 2-3 business days, and we take a breather on weekends and holidays.
-
Once your order is successfully placed, you'll find a confirmation email with all the details in your inbox. If you can't find it, it might have slipped into your spam folder. Don't hesitate to get in touch with us if you need another confirmation.
-
If you spot anything that needs adjusting in your order, don't worry! Drop us a line straight away at info@chirotcm.com Just remember, once your package is on its way, we're unable to make any changes.
-
Please take a moment to double-check the shipping address you've given us. We want your order to find its way to you without a hitch!
International Orders*
| Shipping Options | Cost |
|---|---|
| Standard FREE Shipping (7-14 Business Days) | Free |
*packages may be charged import duties and/or customs fees; these fees are determined by customs officials and are not included in the shipping cost.
Please note: Sometimes, our shipping partners might experience delays that are out of our control. We truly appreciate your understanding and patience in such situations.
Return Policy
We want you to be happy with your purchase! We understand that there are risks and uncertainties involved in online shopping, so we will gladly accept refunds or exchanges on all of our products.
All we ask is that returned items must be unuse, and returned with its original packaging.
Shipping costs are refundable only if we made a mistake or there is a defect with the product. Otherwise you are responsible for return shipping costs.
Steps:
- You may use any shipping method you like as long as a tracking number can be provided.
- Carefully package the items in the original shipping box or any suitable shipping carton.
- Make sure you include your order number so that we know who it's from!
- Returns are accepted within 7 days after received as long as the product is unuse, and returned with its original packaging.
Return Policy
We want you to be happy with your purchase! We understand that there are risks and uncertainties involved in online shopping, so we will gladly accept refunds or exchanges on all of our products.
We Provide a 7-day return policy, which means you have 7 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Items sent back to us without first requesting a return will not be accepted.
All we ask is that returned items must be unuse and returned with its original packaging.
Shipping costs are refundable only if we made a mistake or there is a defect with the product. Otherwise you are responsible for return shipping costs.
Steps:
- You may use any shipping method you like as long as a tracking number can be provided.
- Carefully package the items in the original shipping box or any suitable shipping carton.
- Make sure you include your order number so that we know who it's from!
- Returns are accepted within 7 days after received as long as the product is unuse, and returned with its original packaging.
Phone number: 13527814952
Email: info@chirotcm.com
Physical address: Dong Hua Hua Yuan 12-301 Guangzhou, 511452 Guangdong, China